Shipping policy

Shipping policy

Shipping & Delivery

Once your order has been completed and shipped, you will receive tracking information when available. Shipping and delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside of our control.

Please note that processing time and shipping time are separate.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible at giftsandwreaths504@yahoo.com. Once an order has shipped, we may not be able to change the delivery address.

Lost, Delayed, or Stolen Packages

504 Gifts & Wreaths is not responsible for shipping-carrier delays or packages that are lost or stolen after the carrier confirms delivery. If you experience a delivery issue, please contact the shipping carrier using your tracking information. We will assist with available order or tracking information when possible.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible at giftsandwreaths504@yahoo.com and include your order number along with clear photographs of the item and shipping packaging so we can review the issue.

Holiday & Peak Seasons

Processing and shipping times may be longer during holidays and other high-volume periods. We encourage customers to place seasonal and holiday orders early.

Questions

If you have questions regarding your order or shipping, please contact us at giftsandwreaths504@yahoo.com.